How do I order from West Music?

Introduction

Whether you choose to order online, by phone, via fax, mail, or through a purchase order, our goal is to provide a seamless experience from start to finish.

Online Ordering

Step-by-Step Online Purchase:

1. Visit Our Website: Access West Music’s website.
2. Browse or Search for Products: View over 39,000 items by category or use the search function for specific finds.
3. Select a Product: For more details, click on a product to see descriptions, specifications, and customer reviews.
4. Add to Cart: Choose any necessary options and place the product in your cart.
5. Checkout: Proceed to checkout and enter required shipping and payment details.
6. Review and Confirm: Double-check your order details and finalize the purchase. We accept multiple forms of payment:
   • Credit Cards: Visa, MasterCard, Discover, American Express
   • PayPal
   • West Music Gift Cards
   • Purchase Orders (for pre-approved accounts)
   • Bread Financing

Phone Orders

Order by Phone:

• Phone Number: Call us at 800-397-9378 during business hours (9 am to 5 pm CT, Monday through Friday).
• Be Prepared: Have product numbers, quantities, and your payment details ready.
• Need Help? Our expert Sales Consultants can offer personalized service and product recommendations.

Fax and Mail Orders

Fax Your Order:

• Nationwide Toll-Free Fax: 1-888-470-3942
• Local Fax: 319-351-6124
• Include all necessary details such as product numbers, quantities, and payment method.

Mail Your Order:

• Address: Mail to West Music Catalog, P.O. Box 5521, Coralville, IA 52241
• Ensure your order form is complete, including payment information.

Conclusion

West Music is committed to providing a variety of ordering options to enhance your shopping experience. Our methods are designed to meet your personal and organizational needs, ensuring ease and convenience. For any questions or further support, please reach out to our customer service team.