Skip to content
English
Contact us
Contact us
  • There are no suggestions because the search field is empty.

How Do I Place and Pay for an Order as an Individual?

Ordering and Payment Options for Individual Customers

Ordering from West Music as an individual? We make it easy to shop the way that works best for you—with straightforward options and flexible ways to pay.

🛒 How to Place Your Order

You’ve got a few ways to order—just choose what’s easiest for you:

  • Online – Visit westmusic.com anytime to browse over 39,000 products. Add items to your cart, check out securely, and you’re done!

  • By Phone – Call us at 1-800-397-9378, Monday through Friday from 9 am to 5 pm CT. Have your item numbers and payment info handy—we’ll walk you through it.

  • By Fax – Send your completed order to 1-888-470-3942 (toll-free) or 319-351-6124 (local).

  • By Mail – Send your order and payment to:
    West Music Catalog
    P.O. Box 5521
    Coralville, IA 52241

Don’t forget: Include your full name, shipping address, and a reliable phone number so we can reach you if needed.


💳 Ways You Can Pay

We accept a wide variety of secure payment methods:

  • Credit Cards – Visa, MasterCard, Discover, and American Express

  • PayPal – Send payments to paypal@westmusic.com

  • Apple Pay – Only available for in-stock items (not for drop-ship orders)

  • Checks – Personal checks are accepted when mailed with your order

  • Gift Cards or Gift Certificates – Apply your balance at checkout

  • Bread Pay – Finance your purchase with flexible monthly payments

📝 A few notes about checks:

  • Make checks payable to West Music

  • All payments must be in U.S. dollars

  • Returned checks are subject to a $30–$50 fee, depending on state law

🎶 We’re Here to Help

Whether you’re buying for yourself or a loved one, West Music is here to make the process smooth from start to finish. Have questions about ordering or payment? Reach out to our friendly team—we’re happy to help.